Return and Exchange Policy

Returns and Exchanges are available. However, please note that this is only on a case-by-case basis.

  • We only accept returns / exchanges if there is a defect in your item.
  • Please email us at missykhor@gmail.com with your order number and a snapshot of the defect(s), and we will get back to you within 2-3 working days.
  • In this case, all postage fees will be incurred by us. Please return us the defective item via the same mode of delivery from which you received it. However, should you choose to return the defective item via a different method of delivery, you will have to cover the additional postage charges.
  • All returns/exchanges have to be done within 7 working days based on ‘order received’ date.
  • All items must be in brand new condition (ie. not worn/washed), and purchased directly from our website.
  • In any event that the item is sold out, we regret to inform that we do not do cash refunds but instead will issue a credit note for you for your next purchase.
  • The colour shown on Missykhor’s website may have a slight discrepancy due to the different colour resolution on each technology device. We will try our best to ensure that our products are best represented and in this case, refunds or exchanges will not be applicable.
  • Kindly take note: Each products details as well as product material are listed in our website. For sensitive skin customers, please be advised to check the details before place orders. We will not be responsible for any personal sensitive skin issues.

商品退换须知

  • 饰品属于贴身物品,对于个人卫生的安全考量,我们不接受瑕疵以外的理由退换。
  • 如收到商品后有任何瑕疵或疑问,请在7天内提出,所以请买家务必在收到商品后马上检查。
  • 如商品有任何瑕疵,请拍照发至我们的电子邮箱missykhor@gmail.com, 我们会在2-3工作天回复。
  • 在这种情况下,邮寄费将由我们支付。请您通过相同的邮寄方式退还瑕疵的商品,一旦我们收到商品后会做妥善的处理。如果您运用了其他邮寄模式,您不得不支付额外的邮资。
  • 如退还的商品缺货了,我们会发给您一张同等价格的票据以便下次使用。
  • 用过或洗过的商品均无法做退换的处理。
  • 我们会尽我们所能,把商品最真实的一面呈现给大家。然而,商品的颜色会因电脑萤幕的不同而有所差异。因此,商品均以实物为主,介意色差者请勿下标。同时,为了呈现商品细节,图片大多为实物进行近距离拍摄,所以视觉尺寸容易显得比实物来得大,购买时请留意商品的尺寸说明。不接受与想象不符、色差等无理由退换货。
  • 请注意:我们每件商品都有材质说明。如有敏感肤质的朋友务必了解其商品材质是否适合自己后方可下标。针对个人肤质问题而造成敏感,我们不给予任何售后医疗责任。

鉴赏期如何计算?

Missykhor 的鉴赏期为7日,计算方式是取货签收后的隔日为第一天
(不论签收人是否为本人,一旦签收便开始计算鉴赏期)

***Missy Khor reserves the right to amend any of these terms and conditions at our own discretion.

Updating…
  • No products in the cart.